The stainless steel used is called V4A stainless steel, is food-safe and is also used in dairy farms and large kitchens due to its extremely smooth and therefore very hygienic, easy-to-clean surface.

This valuable material also impresses with its robust and high quality and long-lasting durability. The stainless steel is completely waterproof, particularly UV-resistant and, up to a certain concentration, also salt and chlorine-resistant.

Its elegant appearance and pleasant feeling when you touch it are also impressive. Stainless steel is 100% recyclable, so it does not lose value and is ecologically acceptable.

Feuerwasser has chosen solid pine wood because this wood is ideal for the frequent changes between dry and wet conditions and is native to the area. This type of wood splinters little and is therefore pleasant to use.

Feuerwasser products are delivered free of charge within mainland Europe. Deliveries to houses that are difficult to access or with special delivery conditions may incur additional costs. Delivery costs to other countries can be requested directly from us.

Feuerwasser also delivers to Switzerland at Austrian gross prices. The ordered product is cleared through customs and imported into Switzerland via our shipping partner. Feuerwasser takes care of customs clearance, export and taxation, so you don't have to worry about any subsequent costs.

The Feuerwasser products are transported well and safely packed on pallets.

The delivery is handled by a shipping partner. We will agree a fixed delivery date with the shipping company for you.

Shortly before delivery, the supplier will contact you again by telephone.

After the shipping company has delivered the product to your curb, you can unpack the product.

To do this, remove the supports and any packaging material. Since the pallet is made of wood, it can be chopped up and then heated.

Check that the product has arrived intact. If something does not meet your expectations, do not hesitate to contact us.

No, the Feuerwasser products come to you fully assembled, you just have to place them in the desired location and put the exhaust pipe on the stove opening.

With the barrel and the cup you also have to connect the external oven, which you can do easily with the help of our operating instructions.

Here are a few tips for heating up:

• The oven only develops its full performance after heating it up several times – please be patient at the beginning!
• Please use thin logs (max. 5 cm thick).
• We recommend spruce wood because it produces a lot of heat and strong flames. When heating the Feuerwasser products, you have to proceed differently than you are used to when firing a tiled or Swedish stove: With Feuerwasser stoves, strong, large and hot flames are ideal, as they can heat the water quickly.
• Layer the fuel so that there is good air circulation everywhere and also supply the fire with sufficient air by opening the regulator on the door completely.
• The heating time depends, among other things, on the ambient temperature and the initial water temperature - if it is very cold you should allow more time.
• Mix the water regularly; our firewater paddle is ideal for this as you can also read the water temperature on the integrated thermometer.
• With the barrel and the cup, you should also open the valve on top of the oven about every 20 minutes to vent the oven.

The heating time depends on the wood used, the heating technique, the outside temperature and the initial water temperature. The stove will have a weaker heating output especially the first two or three times. From about the 3rd or 4th time it is fired, the stove will achieve the desired output.

Unit duration per product:

• Barrel: 2.5 – 4 hours
• Bath: 45 – 70 minutes
• Cup: 2 – 2.5 hours

Our personal tip from our founder Martin: “I love heating up the oven, I like watching the fire and then I really look forward to relaxing in the warm water.

My tip is: take your time! Enjoy the whole event, from the warm-up to the pleasant feeling after bathing."

How long the bath water stays warm depends on the outside temperature, but generally the water stays warm for several hours because the embers in the oven continue to heat up.

Yes, the Feuerwasser products can be used all year round. In winter, they are easy to use even at low temperatures and bathing is simply wonderful!

In summer, it is very pleasant to refresh and cool down in the cold water. And in the evening, when it gets cooler, you can light a fire and relax in the warm water.

Feuerwasser offers tailor-made, beige tarpaulins made of waterproof, dirt-repellent and UV-resistant composite material. You place these on the dry and clean wellness product and attach them to the holders with the elastic bands.

With the barrel and the cup, you will also receive a wooden cross with your tarpaulin, which supports the shape and stability of the tarpaulin.

To ensure long-term good wood quality, it is important that you do not allow the product to be completely covered in snow, but rather shovel it out after heavy snowfall.

Please always empty the product completely in winter when not in use. This will prevent frost from damaging your firewater product. Also make sure that the ball valve is open, otherwise water can freeze in the hollow chamber of the ball, expand and damage the valve. If this does happen, you can install a new ball valve.

Our Feuerwasser products are very cost-effective to operate, as you don't need any electricity or chemicals. All you need is water and wood. Thanks to Feuerwasser's highly efficient stoves, you only need small amounts of wood to heat the bath water. The bath water can then be reused for watering and remains part of the water cycle.